I may just be in a bad mood.

I don't know why people turn simple problems into hard problems.

About a week ago last Monday I fell asleep watching TV.  When I woke up the power was out.  The following morning when I went to turn on my computer it wouldn't turn on.  This is my second computer on an APC UPC to die from what I guess was a power surge.  OK, that's fine.  Some things happen.

In 2012 I bought a developers version of SQL2012.  It wouldn't install on my computer no matter how much I tried to get it installed.  I think a trial version of 2008 had left something in the registry or on disk or somewhere so that no matter what I did 2012 wouldn't install.  I bought a new faster computer, an  i7-3770 processor with 8GB high speed memory.  Unfortunately the video processor was slower than on my old machine so I didn't want to use it for gaming (5.1  subscore as opposed to 5.7 on my older machine.)  After I did what I wanted to do I let the machine sit, collecting dust.

So when my computer died and I had time, a week ago this Saturday I moved my "new" machine over to my primary workstation and started bringing up to speed.  The first problem I encountered was Trend Micro complaining about my virus scanning subscription being out of service and asking me if I wanted to renew.  Of course I wanted to be protected so I went on the Best Buy site via the popup and renewed my subscription.  After I did what I needed it asked me again.  I thought it was
just more steps in completing my subscription but it was the subscription for a computer I gave my parents but they are no longer using.  Even so, after saying I had renewed the software said I wasn't protected because my card was accepted.

I called Best Buy.  I tried to explain the problem to them.  I didn't want to pay for a one year extension to April 2015 for virus scan on a computer that won't be on network under my name ever again and I wanted the subscription I had paid for to be activated.  After an hour or so of being shuffled around I ended up with the Geek squad.  He said he could take care of the virus software but I'd need to talk with an account executive about getting the extra subscription removed.  I had a meeting with my sister so after making sure everything was going to be handled I walked away while they had remote control of my computer.

When I returned I found out they had installed a trial version of the software.  I reviewed my bank account and didn't find the payment so I waited until the next day, I was trying to get all of the software in place so I could do my "Computation investing" homework.  OK, the next day my bank account had the cost of one subscription taken from it.

This evening I called Best Buy again after verifying the purchases on their website.  I said I needed the serial number for Trend Micro because they had removed it from my computer when they replaced the software with a trial version.  After some discussion they gave me the serial number for the subscription I purchased on Oct 6th.  The serial number wouldn't work.  After being bounced to the Geek squad again I was told the problem I didn't have the correct version of the software on my machine. 

After they installed the correct version I noticed the expiration date is 9/27/2014.  I asked why a one year subscription purchased on 10/6/2013 expired on 9/27/2014 and was told that was because my original subscription started on 9/30/2012.  OK, my subscription hasn't been valid since 9/?/2013.  If it wasn't valid then why was my 10/6/2013 subscription wasn't valid then why is it counted in the 1 year subscription?  I don't get why a one year subscription staring on 9/30/2012 with one year extension would end on 9/27/2014.  This is a bit like penny shaving for copper.  Maybe one day a year isn't worth my time and effort but for them it means getting paid for 365 years subscription while only providing 364.

Yes, I'm stressed by issues at work where a promise was made yesterday so my customers would get supported after the upgrade of major software but now are not, a loss of, by their figures, about 80,000 hours of labor where this could be resolved by at most 10 hours of labor but they claim a major upgrade is a good time to move to best practices.  My DBA supports them and may have instigated this turn of events.  It's my employer's business.  I just don't like all the noise.

I can't finish my Computational Investing class when I need to spend my evenings decompressing and preparing for another upgrade in another department where they've decided they didn't want to support the computer I had my employer buy a couple of years ago to support the volume and timeliness of data transfer from their system to ours.  It turns out they have a 5 day month end freeze on the shared computer they are moving me to even though we have a 24 hour deliver SLA.  Even so the data processing is in best case twice as long as current.  It's too much noise.